SMS Marketing – The most direct way to reach your customers

Discover how ExpertSender, together with SMSAPI, helps brands run powerful SMS campaigns that boost sales, loyalty, and customer engagement.

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Why SMS marketing still works in 2025

Email inboxes are crowded. Social media algorithms limit your reach. But SMS marketing cuts through the noise. It’s one of the most direct and reliable ways to connect with your audience.

With SMS marketing, you can deliver:

• Sales promotions that convert instantly,
• Customer updates that build trust,
• Reminders that drive repeat purchases.

And the stats speak for themselves:

• 98% of SMS messages are opened within minutes,
• SMS has up to 5x higher open rates than email,
• Campaigns achieve conversion rates of up to 20%.

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Benefits of SMS Marketing – fast, effective, personal

Why should SMS campaigns be part of your omnichannel strategy?

• 📲 Direct customer contact – no intermediaries, no missed opportunities.
• 📈 Higher engagement – SMS messages are short, clear, and action-oriented.
• ⚡ Instant response – most texts are read in under 3 minutes.
• 💡 Cost-effective – perfect for flash sales, discounts, reminders, and loyalty rewards.

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Practical ways to use SMS Marketing

With ExpertSender, SMS becomes a flexible tool you can use across the entire customer journey:

• Promotions & time-sensitive offers – drive immediate traffic and sales.
• Abandoned cart reminders – recover lost revenue with a simple link.
• Delivery & event reminders – keep customers informed and satisfied.
• Loyalty campaigns – send personalized codes and exclusive rewards.
• Customer surveys – gather feedback quickly and easily.

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ExpertSender + SMS Marketing Automation

ExpertSender empowers you to create and manage SMS campaigns as part of a complete marketing automation strategy.

Key features include:

• No-code SMS campaign builder,
• Dynamic personalization (names, links, unique discount codes),
• Integration with email, push, web push, and e-commerce platforms,
• Smart audience segmentation,
• Real-time analytics and performance tracking.

👉 Example: A customer abandons their cart → gets an automated SMS reminder with a discount → returns and completes the purchase.

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Powered by SMSAPI – reliable, scalable, GDPR-Compliant

Our trusted partner SMSAPI ensures top deliverability and compliance.

With SMSAPI, you get:

• Lightning-fast delivery via a stable infrastructure,
• Fully GDPR-compliant opt-in databases,
• Coverage in Poland and international markets.

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Real-life campaign scenarios

1. Fashion retailer flash sale – SMS with a one-day discount code to active customers → 3x more traffic within 2 hours.
2. Electronics store – SMS order-ready notification with pickup location link → 30% fewer support inquiries.
3. Mobile app – SMS to inactive users with a bonus code → 25% reactivated within a week.

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Is SMS Marketing worth it?

Absolutely. ✅

SMS marketing is:

• A proven way to reach customers directly,
• The perfect complement to an omnichannel strategy,
• A high-performing tool for e-commerce, services, and loyalty programs.

With ExpertSender + SMSAPI, your SMS campaigns are:

• Effective,
• GDPR-compliant,
• Seamlessly integrated with all your other marketing channels.

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Ready to launch smarter SMS campaigns?

Try SMS marketing with ExpertSender today and see how quickly you can:

• Increase sales,
• Boost customer engagement,
• Elevate your entire omnichannel strategy.

👉 Don’t wait – your customers are already checking their phones.