UAB LupaSearch

With three online shops douglas.lt, douglas.lv, douglas.ee, complementing their extensive network of physical stores, Douglas required a robust and flexible search solution to enhance their omni-channel strategy and improve customer satisfaction.

LupaSearch's search solution has proven invaluable for Douglas, meeting their specific requirements. By effectively addressing challenges such as search flexibility, attribute customization, internal product ID search, and compliance with the Omnibus Directive, LupaSearch has significantly improved both Douglas' internal operations and customer satisfaction.

Douglas continues to benefit from LupaSearch's robust capabilities, reinforcing its position as one of Europe's leading cosmetics and perfume retail chains. As Douglas evolves, LupaSearch will remain a critical partner in their journey towards providing an exceptional customer experience.

More about this here: https://www.lupasearch.pl/case-studies/douglas/

"LupaSearch has solved Shipzee's search problems with the shopping area. Our users can finally use an intuitive search. The search integration was smooth, and the LupaSearch team is always there for us" - Mantas Baliūtis (Shipzee CTO).

The implementation of automatically generated search suggestions now allows Shipzee to return the most relevant products that best match the user’s search query.

When installing e-commerce search, some improvements were also made to the e-shop. These significant improvements contributed to the increase in sales.

This update translated into a sharp search conversion rate increase compared with the previous Shipzee search.

With such a custom-tailored search integration, Shipzee can provide a better search experience for their customers, increase their satisfaction, and therefore expand their revenue fast and sustainably.