Product - Analyze behaviour - RFM

RFM segmentation made actionable

Optimize your marketing with RFM segmentation – a proven method to analyze customer behavior and improve personalization. Create tailored campaigns based on Recency, Frequency, and Monetary value.

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30%

revenue increase from targeted RMF-based campaigns

50%

higher retention among reactivated customers

Transform your customer relationships with RFM

自动化并个性化客户旅程

RFM 分析动态地将您的受众划分为“冠军客户”、“风险客户”和“沉睡客户”等细分群体,从而实现基于每个群体独特需求的个性化沟通。

借助 RFM 洞察提升自动化水平

不同于传统的客户细分,RFM 能更细致地洞察客户行为。通过基于客户的最近一次购买时间(Recency)、购买频率(Frequency)和购买金额(Monetary)进行分组,您可以自动触发高度精准的行动,例如提醒未完成购物车订单、奖励忠实买家,或重新激活不活跃客户。

实时更新,保持营销相关性

借助 RFM 自动更新,您能保持营销的灵活性。随着客户行为的变化,客户群体实时调整,使您能够发起针对当前客户行为量身定制的营销活动。

用数据驱动洞察,实现精准营销

RFM 分析基于真实的客户行为,提供精准洞察。摒弃臆测,利用可靠数据助力更有效的营销活动和决策制定。

Optimize customer strategies with RFM segmentation

Engaging top customers

Delight loyal customers with exclusive perks like early access or special discounts. Campaigns for champions typically yield 3-5x higher engagement compared to general audiences.

Retaining at-risk customers

Win back customers showing signs of churn with personalized offers. Retention-focused campaigns can boost reactivation rates by 25-50%.

Nurturing new customers

Welcome first-time buyers with special incentives to encourage repeat purchases. These campaigns often lead to a 20-25% increase in repeat business.

Re-engaging inactive customers

Reignite interest among inactive buyers with tailored recommendations or price drop notifications. Re-engagement rates improve by 15-20%.

Recovering lost customers

Use targeted win-back campaigns with limited-time discounts to reconnect. This approach can increase conversion rates by up to 30%.

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