Travel & Hospitality

Grow revenue with more bookings through
personalized customer travel experiences

Customer loyalty comes from a personalized customer journey.

A contextually relevant offer will further engage your customers, drive conversions and grow your revenue. Educate your customers about their exotic dream vacation before they even know it!

Shopping Cart Abandonment

Increase bookings by reducing abandoned shopping carts

Recover lost revenue from holiday goers by targeting customers that abandoned shopping carts across web, email and mobile channels.

Product view abandonment for eCommerce industry
Product View Abandonment

Recover abandoned product views and increase bookings

Give your customers another opportunity to purchase previously viewed travel products by sending ‘Recently Viewed’ recommendations.

Price Drop Notifications

Recover more holiday goers with price drop notifications

Increase reservations by enticing travelers back to your website with price drop notifications to their favorite travel destinations, even after they leave your website.

Price Drop Notification for eCommerce industry
Segmentation in email marketing for eCommerce
Segmentation

Because every traveler is different

Make use of your customer behavioral, sales and demographic data to ensure all of your customers receive content that’s highly relevant. Get them booking their next vacation with you.

Lead Scoring

Vacations are planned. Get your communications in line with lead scoring

Identify when and where your customers want to travel to and how likely it is they’ll make a booking. Send messages that’ll lead to more bookings.

Lead scoring in email marketing
Transactional message for travel industry
Transactional Messages

Transactional messages are like a check in. They’ll get your customer’s attention

There’s a reason why transactional messages are the most opened type of message. They happen at important moments in the purchasing lifecycle. Not only do they give you a great deal of information about a customer’s context, they are primed for a relevant cross-sell or up-sell to give an even more rewarding travel experience.

Marketing Automation

Automate email for long-term customer engagement

Create a series of automated emails that deliver your customers contextually relevant content. Inspire new vacation bookings, remind them about up-coming trips and encourage them to sign up to your loyalty program.

Marketing automation in email marketing
Personalized email campaigns for travel industry
Personalized Email Campaigns

Make memorable experiences

Everyone wants a memorable travel experience. Make everything in between memorable too with highly relevant personalization. Be an extension of your customer’s entire travel experience. Use dynamic content and advanced segmentation to deliver compelling content that means something.

Personalized SMS Campaigns

Travel far with SMS

Give travelers what they want. Personalize the experience based on their behavior. Your customers are individuals with different needs and preferences. Send SMS communications about trips, bookings and reminders to SMS receptive customers or when other channels aren’t converting.

Personalized SMS campaigns for travel industry
Email and SMS product recommendations for eCommerce
Email & SMS Product Recommendations

Increase AOV and sales with product recommendations

Deepen engagement with compelling product recommendations. Let ExpertSender find the most effective strategy to maximize cross-sell and upsell opportunities.

Engage your customers with effective push communications, ensuring they get the most relevant product recommendations at the most appropriate time. ExpertSender will help you convert on those cross-sell and upsell opportunities.

Reporting

Let the numbers help you understand customer behavior & travel preferences

Understand traveler behavior. Implement actionable strategies that will increase the number of bookings and travel reservations by improving marketing campaign and overall program performance.

Reporting for email marketing campaigns

Request a personalized demo
with an ExpertSender specialist

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