Customers will stay loyal when you provide them with exceptional customer service.
Trigger automated communications to prospective customers for test rides, give them the right accessories and nurture customers until they’re ready for the next model.
Recover abandoned webforms and book more test drives
A partially completed or abandoned webform means fewer customers visiting your dealerships. Help customers finish what they started by sending them reminders to complete an abandoned webform. Get more customers into your salons.
Because automotive needs differ
Make use of your customer behavioral, sales and demographic data. Ensure that all of your customers receive content relevant to their current and future driving needs.
Purchasing an automobile is a big decision. Drive marketing effectiveness with lead scoring
Identify what car your customers might be interested in, when they might like a test drive and when they are ready to buy it. Deliver messages that are relevant to their purchasing readiness.
Automation for the automotive industry
Loyal customers stay that way when provided with outstanding customer service. Cater to their needs through the entire customer lifecycle, giving them the appropriate financing, accessories, and even predictive assistance like service reminders.
Personalized Email Campaigns
Personalization, your driver of relevancy
Send personalized campaigns that are relevant to each of your customers’ needs. They all drive different models of cars with different configurations. They might need it for family reasons, vacations or business. Help them upgrade or replace more regularly with relevant personalization.
Personalized SMS Campaigns
Get better consumption with SMS
Give your customers what they want using personalized experience based on their behavior. Not all customers behave the same, having different needs and preferences. Send SMS communications about test drives to customers that are more receptive to SMS or when other channels aren’t converting.
Email & SMS Product Recommendations
Increase AOV and sales with product recommendations
Deepen engagement with compelling product recommendations. Let ExpertSender find the most effective strategy to maximize cross-sell and upsell opportunities.
Engage your customers with effective push communications, ensuring they get the most relevant product recommendations at the most crucial time. ExpertSender can help you convert on those cross-sell and upsell opportunities.
Make the numbers add up. Understand customer driving preferences
Increase customer lifetime value by understanding their driving preferences and implement actionable strategies that will improve marketing campaign along with overall program performance.