Careers Junior Account Manager with French

You’ve guessed it! We’re an IT company. Our software helps eCommerce around the world sell more using marketing automation across email, SMS, mobile, web and chat channels. In 13 years we have helped over 1000 eCommerce brands from around the world. Our team consists of approximately 50 employees in the Gdańsk branch. Not bad, huh?

At present we’re looking for an upbeat, people-oriented, experienced Junior Account Manager to help with our clients with their marketing automation needs.

Your daily tasks will include:

• Making sure our clients are satisfied with our awesome eCommerce solutions (you know how it is: when the client is happy, we are happy 😉)
• Helping our clients with new ideas and business development solutions and see how they can improve their business with us.
• Being a main point of contact for eCommerce clients and help them out with their accounts.
• Building and maintaining strong, long-lasting client relationships.
• Negotiating contracts and closing agreements to maximize profits (we all like money, don’t we?)
• Clearly communicating the progress of initiatives to internal and external stakeholders.
• Forecasting and tracking key account metrics. (e.g. quarterly sales results and annual forecasts)
• Preparing reports on account status. (sharing information is caring, they say 😉)
• Collaborating with internal teams to develop opportunities so that our eCommerce clients can do more!
• Helping clients when they encounter problems. (Generally, we love happy-2-help people!)

Apply now if you:

• Have excellent command of English and French language, written and spoken.
• Have 1+ years of experience in Client Services Department
• Are able to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Are able to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Have ability to work analytically within a problem-solving environment;
• Have strong verbal and written communication skills
• We ❤️ a can-do attitude!

We’ll be hyped if you:

• Know Polish.
• Have excellent listening, negotiation and presentation abilities.

We promise that you’ll:

• Get stable, full-time employment with salary adequate to your experience, skills and knowledge.
• Get busy, keeping a leading software company in motion.
• Get the usual benefits: Multisport Card membership, medical insurance (Family Plan).
• Get some flexibility, in the form of flexible working hours and an option to work remotely.
• Enjoy an informal work environment in a modern office space.