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Career eCommerce Account Manager

You’ve guessed it! We’re an IT company. Our software helps eCommerce around the world sell more using marketing automation across email, SMS, and web channels. We deliver more than 20 billion marketing messages each year for over 400 companies and 1,000 brands. Not bad, huh?

At present we're looking for an upbeat, people-oriented, experienced eCommerce Account Manager to help with our eCommerce clients with their marketing automation needs.

Your daily tasks will include:

  • Making sure our clients are satisfied with our awesome eCommerce solutions (you know how it is: when the client is happy, we are happy 😉)
  • Helping our clients with new ideas and business development solutions and see how they can improve their business with us.
  • Being a main point of contact for eCommerce clients and help them out with their accounts.
  • Building and maintaining strong, long-lasting client relationships.
  • Negotiating contracts and closing agreements to maximize profits (we all like money, don’t we?)
  • Clearly communicating the progress of initiatives to internal and external stakeholders.
  • Forecasting and tracking key account metrics. (e.g. quarterly sales results and annual forecasts)
  • Preparing reports on account status. (sharing information is caring, they say 😉)
  • Collaborating with internal teams to develop opportunities so that our eCommerce clients can do more!
  • Helping clients when they encounter problems. (Generally, we love happy-2-help people!)

Apply now if you:

  • Know English well.
  • Have 3+ years of experience in eCommerce-focused marketing/email automation area.
  • Have proven work experience as an eCommerce Account Manager, in the field of eCommerce tech, digital experiences, eCommerce product management, or other relevant role.
  • Are able to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
  • Have solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
  • Proven ability to juggle multiple eCommerce account management projects at a time, while maintaining sharp attention to detail (cause you know – juggling is fun!)
  • Strong verbal and written communication skills
  • We ❤️ a can-do attitude!

We’ll be even more happy to hire you if you:

  • Know Polish.
  • Have excellent listening, negotiation and presentation abilities.
  • Have experience delivering client-focused eCommerce solutions.

We promise that you’ll:

  • Get stable, full-time employment with salary adequate to your experience, skills and knowledge.
  • Get busy, keeping a leading software company in motion.
  • Get the usual benefits: Multisport Card membership, medical insurance (Family Plan).
  • Get some flexibility, in the form of flexible working hours and an option to work remotely.
  • Enjoy an informal work environment in a modern office space.


If so, please send in your CV and a cover letter to praca@expertsender.com. Put in the position you apply for in the subject line. Remember to include the following statement in your CV:

„Wyrażam zgodę na przetwarzanie moich danych osobowych przez ExpertSender sp. z o.o. w celach niezbędnych do realizacji obecnego i przyszłych procesów rekrutacji zgodnie z rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. oraz zgodnie z Ustawą z dn. 10.05.2018r. o Ochronie Danych Osobowych (Dz. Ust. 2018 poz. 1000).

Jednocześnie oświadczam, że zostałem/-am poinformowany/-a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych, ich sprostowania, usunięcia, ograniczenia przetwarzania, prawie do wniesienia sprzeciwu wobec przetwarzania, prawie do przenoszenia danych, cofnięcia zgody w dowolnym momencie oraz prawie do wniesienia skargi do organu nadzorczego.”

PositioneCommerce Account Manager
PPNT, E105-123
Aleja Zwycięstwa 96/98
81-451 Gdynia, Poland

If you have an eCommerce and marketing automation background, and on top of that love working with people, you're the person for the job!

Apply now

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