Account Manager / Customer Success Manager

Gdynia, PPNT, Poland

96%

Office work

5%

Business trips

95%

English proficency

76%

Working conditions

About the Account Manager / Customer Success Manager Postion

Job description
  • Single point of contact for new and existing key international customers in all aspects of marketing automation: strategy, optimization, deliverability, legal compliance, troubleshooting, best practice advice
  • Coordinating product integration
  • Conducting product training for customers
  • Managing multiple customers and projects
  • Ensuring maximum customer success
  • Preparing periodic reports and analysis
Requirements
  • Minimum of 2-year experience in CRM marketing or working with marketing automation platforms h
  • Solid understanding of B2C digital marketing and sales processes
  • Excellent command of spoken and written English
  • Ability to work with minimal supervision in fast-paced environment
  • Ability to collaborate with clients and team members in order to achieve excellent results
  • Strong customer facing skills
  • Good communication and presentation skills
Personality
  • Fact-oriented analytical approach to work
  • Diligence and attention to details
  • Must be a quick learner
  • Team player with great interpersonal skills
  • Cross-cultural enthusiasm
Benefits
  • Full time job with base salary and commission
  • Flexible schedule
  • Modern office space
  • Top notch industry mentors
  • Personal development career paths
Application

Please send in your CV and a cover letter to praca@expertsender.com. Put in the position you apply for in the subject line. 
Remember to include the following statement in your CV:

„Wyrażam zgodę na przetwarzanie moich danych osobowych w celach niezbędnych do realizacji obecnego i przyszłych procesów rekrutacji (zgodnie z Ustawą z dn. 29.08.1997 r. o Ochronie Danych Osobowych Dz. Ust. Nr 133 poz. 883)”.

About us

ExpertSender is an advanced marketing automation platform. We provide services to clients from around the globe, including Europe, US, Russia, Latin America and Asia. Our clients include, inter alia, 4F, Auchan, AXA, DaWanda.com, EasyGo.pl, Ergo Hestia, Idea Bank, Kaspersky Lab, Media Markt, Michelin, Mothercare, Nazwa.pl, Nokaut.pl, SEAT, Starbucks, Top Secret, TUI, Wakacje.pl, Vans.

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